OfficeServ 100 can support up to 112 users per node, with the ability to intelligently link systems across multiple sites with SPnet.

In addition, a range of ergonomic handsets are available for the OfficeServ 100 to provide for each user 's precise needs - from making and receiving calls, forwarding and paging, to individual IP addressing and simple navigation through the system's extensive list of features.

With a modular architecture that allows cost-effective, incremental expansion you can rest assured that your OfficeServ solution can be upgraded to offer more services as your needs evolve.

Features such as inter-site networking, home and remote working, ISDN, DECT, Desktop applications, Call Centre functionality, Integral Voicemail and Least-Cost Routing (LCR) bring efficiency and simplicity to all your communications needs.

The Internet is transforming the way we all operate, opening up a whole world of information and opportunities. The OfficeServ is at the forefront of this communications revolution, creating more effective applications with converged Internet Protocol (IP) technologies and reducing the ongoing costs of call traffic between linked sites.

Voice over IP (VoIP) vastly reduces communication costs by encoding your telephone and fax calls into Internet Protocol then routing them in the same way that data is sent - utilising spare bandwidth on existing data links.

However, OfficeServ IP solutions can offer much more than purely cost benefits. Using IP protocols including H.323, G.711, G723, G729 and SIP the OfficeServ builds applications that share and can utilise the full functionality offered by the system whether it be an individual handset or an entirely separate office, creating one central solution that reaches every user.

With the ability to easily connect individuals and groups to the OfficeServ through any data connection in any location OfficeServ makes home, branch and multi-site working a simple reality.

If members of your staff often work from different locations or departments within your office, then hot desking can be an invaluable tool. By entering individual access codes, users can move between different desks and even transfer their own personal features - such as access to voicemail, speed dials and pre-programmed functions - to the relevant handset.

For mobile members of staff, or occasions where you need to move a number of people around the office, hot desking is a simple and effective solution that keeps all your staff in touch and in control of their communications.

Samsung makes it easy for each user to take control of their communications and utilise the full breadth of functions and features the OfficeServ has to offer. EasySet is a browser-based application that empowers each user to manage the primary programming and set-up of their own extension and handset such as call forwarding, diverts, speed dials and messaging.

To compliment Easyset, OfficeServ Call provides a Personal Information Management (PIM) tool that provides users to control their call handling through an intuitive Windows based client application. OfficeServ Call users can ensure that they keep track of call activity and ensure that any call that was missed is easily recovered.

The following points are just a few of the benefits of using an OfficeServ 100:

• Reduce costs on intersite calls without compromising functionality with the power of Samsungs IP trunking protocol SPnet.
• Improve staff productivity by implementing a teleworking strategy.
• Reduce infrastructure costs by providing a pool of hot desks for mobile staff.
• Keep in contact wherever you are, flexible forwarding options ensure that you never miss another call.
• Personalise your service by knowing who is calling you before you answer the call.
• Reduce telephone call costs by utilising the integrated least cost routing package.
• Save travel time by having meetings over the Samsung integrated audio conference bridge.
• Get more out of your OfficeServ investment with OfficeServ Easyset.
• Improve customer service by automatically popping a Contact record for the incoming caller.
• Share your telephone lines between your telephony, video, fax and data calls.